You opened your about page for the fifth time this month, convinced it’s the reason you keep attracting clients who haggle you down to half your rate. You’re right, my love. Your about page not converting usually comes down to three fixable things, and none of them require burning your whole website down.
It’s not that your work isn’t good, it’s your about page doing the wrong job. Most about pages read like a résumé. The ones that convert read like the start of a conversation.
Your about page is the second most clicked page on your entire website. Not only to learn more about you, but to see if you are worth the investment.
If your about page isn’t converting, give yourself a little audit with the below:
Fix those three, and watch what shifts in your inquiries.
The fastest way to lose a dream client? Open your about page with “Hi, I’m [name] and I’ve been a [job title] for [number] years.”
Yep, I said it.
Your dream client didn’t land on your about page to read your CV. She landed there because she’s already curious, and she wants to know if you understand her. So the first three lines need to be about HER, not you.
Try this instead:
A good opening line looks like: “You’ve been refreshing your website for the millionth time, wondering why none of the inquiries feel like a fit.” Boom. She feels seen. NOW she wants to know who you are.
You earn the right to talk about yourself the moment your reader feels understood. Not before.
This is where most about pages go to die.
You list your services, your credentials, and write that you have a golden retriever named Biscuit. And somehow, none of it makes anyone feel anything.
Personality isn’t a fun-fact section, my love. Personality is HOW you write. It’s the rhythm of your sentences, the words only you would use, the cheeky “bloody hell” or the casual “duh” that makes a reader smile and think, “Oh thank god, a human.”
A few easy ways to let your personality breathe through the page:
Your dream clients aren’t hiring a robot. They’re hiring you because by the time they hit ‘inquire,’ they already feel like they know you.
If your about page ends with a soft little paragraph wrapping up your story and then, well, nothing, your visitor will close the tab and forget about you by the time her coffee’s gone.
You worked hard to keep her reading the whole bloody page. Don’t fumble the ending.
Every about page needs a clear next step. One. Not five. Pick the action that matters most for your business and put it loud and clear at the bottom:
The about page’s job isn’t to close the sale. Its job is to walk a curious stranger one step closer to becoming a client. Give her the door, and tell her to walk through it.
Quick gut check, right now. Pull up your about page and ask:
If you answered ‘no’ to any of those, you’ve found your leak. The good news? An about page is one of the easiest pages on your whole site to rewrite. You don’t need a full website overhaul to start converting better. You need maybe two hours and the willingness to sound like yourself on the page.
Your visitors are already in your corner the moment they click ‘about.’ They’re hoping you’re the one. Don’t make them work to find the human in there.
You read all of this and thought, ‘okay cool, but I would rather not stare at my own website for another six months trying to make it sound like me,’ that’s exactly what I’m here for. My full website design service builds you an intentional Showit site, copy and all, with an about page that actually calls your dream clients in. Pop over to my services on my website when you’re ready, my love.